Contact Us

Office Hours
Monday – Friday
6:15am – 5:00pm

Address
1100 North Lafayette Street
Shelby, NC 28150
Phone 704.482.1331
map to office

Questions or comments? Please leave us a message below. If you are having an immediate medical emergency, call 911.

Emergency
In the event of an emergency call your Doctor’s office or go to the nearest emergency room.

Interested in employment with Cleveland Ambulatory Services? Please print and complete the employment application. Once complete please mail or deliver to:

Cleveland Ambulatory Services

Attn: Facility Director

1100 North Lafayette Street

Shelby, NC 28150

Cleveland Ambulatory Employment

Insurance
We participate in most major insurance plans and are happy to file your claim. You should contact your insurance company to determine the coverage available to you and for information regarding your deductible and co-pay.

You may also contact our facility with insurance questions regarding:
Benefits/Scheduling - 704-482-2612
Billing - 704-482-0781

For your convenience we accept:
Mastercard, Visa, Discover, Cash and personal checks

Inclement Weather
In the event of inclement weather the following TV/Radio stations will have informatin regarding facility closings.

CHARLOTTE STATIONS
WSOC CHANNEL 9
WBTV CHANEL 3

SPARTANBURG
WSPA CHANNEL 7

SHELBY STATIONS
CHANNEL 33 - HEADLINE NEWS
WOHS- RADIO 730AM

or call 704-482-1331 for information from answering machine

Minors
Children under the age of 18 Must be Accompanied by their parent or legal Guardian. You must have proof of Power of Attorney from the court. DSS must be present if they have custody of a child and the child is in foster care. Legal guardians must have papers from the court showing legal guardianship. CHILDREN SHOULD HAVE AN AGE AND WEIGHT APPROPRIATE CAR SEAT.

Cancellation Policy
If you are calling to cancel your procedure please call your doctor’s office and let them know you are canceling your procedure.

Pre-Procedure Instructions

1. DO NOT EAT OR DRINK ANYTHING, including water, candy, gum, and tobacco products.
2. You should bathe or shower with soap and water before you arrive for your procedure.
3. Upon arrival at Cleveland Ambulatory Services, you will be asked to:
   1. Empty your bladder.
   2. Completely undress and put on a gown.
   3. Remove dentures, contacts, glasses, hair clips, jewelry, etc.
4. You may be given some medication by injection to make you sleepy.
5. DO have a responsible adult to accompany you. This person should remain at Cleveland Ambulatory Services until you are ready to go home and should stay with you overnight.