The Mission of Cleveland Ambulatory Services

is to provide a quality, comfortable, cost effective and convenient alternative for outpatient services in the community and surrounding areas.

Cleveland Ambulatory Services is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), is licensed by the state of North Carolina and certified by Medicare and Medicaid.

Cleveland Ambulatory Services is a multi-specialty outpatient Surgery and Endoscopy Center. Procedures can be completed without an overnight stay. In most cases you are discharged the same day and can recuperate in the comfort of your own home. Your overall expense will be less than a hopsital stay.

Cleveland Ambulatory Services opened in 1996 with two operating rooms and two endoscopy rooms. In 2003 the surgery center expanded to four operating rooms and four procedure rooms. The surgery center has over 50 physicians on staff and 44 employees.

Cleveland Ambulatory Services is affiliated with Cleveland Regional Medical Center and the majority of our physicians are on staff at CRMC.

Cleveland Ambulatory Services voluntarily takes part in JCAHO accreditation.

JCAHO conducts a survey to evaluate our facility's compliance with nationally established Joint Commission standards.

We are committed to providing quality health care. Our accreditation demonstrates Cleveland Ambulatory Services continuous commitment to overall quality.

If you feel you have pertinent and valid information about the quality of care and patient safety you may contact the Joint Commission at:

http://www.jcaho.org
OR
Toll Free @ 800-994-6610

We're Specialists

Cleveland Ambulatory Services specializes in outpatient surgery and endoscopy procedures. It is designed to make your preparation, operation, procedure and recovery as personalized as possible. Our staff specializes in outpatient care and have many years of experience.

Caring Counts

Care begins when you enter and continues even after you go home. We are always ready to help. To us you are the most important person we know.

Cleveland Ambulatory Services exists to meet your needs and to provide a high level of care and more convenience than you might receive elsewhere.

Outpatient surgery centers are among the most highly regulated forms of ambulatory health care. Cleveland Ambulatory Services is certified by Medicare, licensed by the State of North Carolina, and has received accreditation from the Joint Commission on Accreditation of Healthcare Organizations.

Notice of Disclosure of Ownership Interest

The following physicians have ownership interest in Cleveland Ambulatory Services:

Advance Directives

Please be advised that an advance directive is a written instruction, such as a living will or durable power of attorney for healthcare, regarding the provision of healthcare, when an individual who has issued a directive is incapacitated. In accordance with Federal law, the facility is notifying you it does NOT honor advance directives. In the ambulatory care setting, if you suffer an unforeseen life-threatening situation, you will be resuscitated and transferred to an acute care hospital. If this is not acceptable to you, please address this with your physician. Written information regarding advance directives is available on request at the front desk or www.dhhs.state.nc.us/aging/direct.htm

IF YOU HAVE A COMPLAINT THAT COULD NOT BE RESOLVED HERE, PLEASE CONTACT OUR LOCAL OMBUDSMAN MANDY JOHNSON AT 1-800-331-9891, OR VISIT WWW.MEDICARE.GOV